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Motorola RAZR2 V9 Phone (AT&T)

MetaRating™ 7.3
Customer Reviews 70
Editorial Reviews 0
Retail Price $299.99
Lowest Price $270.03
Amazon $270.03 Visit Amazon for most current price.

Product Specifications

After creating a gadget/fashion icon in the original MOTORAZR, Motorola has upped the ante with the new RAZR2 V9 with cutting edge technology and enhanced features that make it even easier to use. Offered via AT&T, the RAZR2 V9 offers super-fast downloads and multimedia streaming via AT&T's 3G HSDPA/UMTS network. It's fully loaded with an arsenal of digital tools, including a 2-megapixel camera/camcorder, Bluetooth connectivity for streaming music and photo printing, MicroSD memory card expansion, dual color LCD screens, e-mail access, digital audio player, and full duplex speakerphone. And speaking of cutting edge, the phone's stainless steel internal frame and cast aluminum housing support makes the RAZR2 V9 stronger and more durable than its predecessor.



Sleeker, smarter, stronger: the RAZR2 V9 boasts a durable stainless steel frame and chemically hardened glass displays.
AT&T Service
The RAZR2 V9 can handle high-speed data connectivity via AT&T's 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses HSDPA/UMTS technology (High Speed Downlink Packet Access/Universal Mobile Telephone System), making it possible to enjoy a variety of feature-rich wireless services with speeds up to 3.6 Mbps. It also gives AT&T the advantage of offering simultaneous voice and data services. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go.

With 3G connectivity, you'll be able to access AT&T's Cellular Video (CV) service and the Internet while on the go. Cellular Video features content from CNN, The Weather Channel, iFilm, Comedy Central and exclusive premium content from HBO and much more. It also features AT&T Mobile Music, which provides access to the Napster subscription music as well as Music ID song-recognition software, music videos and The Buzz music news portal. The handset is MobiTV and XM Radio Mobile-capable, so you can enjoy streaming live TV and digital radio all in one device. (A MEdia Max subscription bundle is recommended for accessing AT&T's Internet, video, and music services.)

With its quad-band connectivity, this phone communicates over GSM/GPRS networks and AT&T offers voice roaming in more than 190 countries and data roaming in more than 130 countries.

Phone Features
Designed to be even sharper than before, the RAZR2 V9 shaves two millimeters from the original MOTORAZR. Its one-piece housing has no parting lines (meaning fewer chances of break points) and the cast aluminum hinge underwent more than 100,000 lab tests to ensure durability. Even the exterior camera lens is stronger, as it is made with chemically hardened glass. Despite its slimmer profile, the RAZR2 V9 offers enhanced dual screens that make the phone seem larger. The 2.2-inch internal screen offers twice the resolution of the original MOTORAZR while the 2-inch external screen is great for checking caller photo ID, easily reading incoming text messages, and controlling music playback through onscreen controls. Other Motorola-engineered enhancements include:

  • Upgraded Interface: With the redesigned, more intelligent interface, you'll be able to search for contacts faster and avoid duplicate entries for the same person while allowing contacts to have multiple numbers. The customizable main menu means you're never more than 2 to 3 clicks away from your favorite applications. And text messaging is easier, with the V9 recognizing what type of message you are sending.
  • CrystalTalk Technology: This innovative feature automatically accounts for background noise during a call and adjusts the audio quality based on ambient noise conditions to provide the optimal conversational experience. CrystalTalk also reduces the volume of the background noise picked up by the microphone during a call, making it possible to be more easily heard over the phone while in a noisy environment.
  • Talk to Me: Originally designed to address the needs of those with vision impairment, the RAZR2 V9 is able to read the phone's interactive menus, contacts, messages and more aloud--adding convenience to your on-the-go lifestyle. SMS messages on the phone can be read and replied to with pre-programmed text messages without ever having to open up the flip.
  • Haptics: Motorola has incorporated breakthrough haptics technology--an interface that creates tactile feedback--that provides vibrating feedback in response to your finger taps. When combined with the virtual music keys, the haptics technology helps you to effortlessly control music playback.

The 2-megapixel camera includes an 8x digital zoom and it can automatically snap up to eight new pictures--letting you choose the best image from a complete series of pictures. You can even print photos wirelessly to a Bluetooth-compatible printer with just a few menu selections. It provides four resolution choices (from 320 x 240 to 1600 x 1200 pixels) and also features a self-timer, free memory space indicator, color effects, night mode for low-light shots, and five shutter sounds (with a silent mode).

The RAZR2 V9 is also an impressive video camcorder, providing up to QCIF resolution (176 x 144 pixels). It also gives you the option of choosing the video format, which offers different frame rates--25 fps for MPEG and H263 and 15 fps for WMV and Real. You can record video for as long as you have available space on your MicroSD memory card.



Control music playback with the virtual digital audio player buttons on the V9's external screen, which includes tactile feedback.
With up to 2 GB of storage (via optional MicroSD memory card), the RAZR2 V9 can store up to 1000 of your favorite songs. It offers compatibility with Microsoft Windows Media Player 11, enabling easy synchronization and transfer between phone and PC. You'll be able to modify music playback with the flip closed thanks to the virtual contextual music controls that appear on the external screen. And you can keep playing music even while surfing the web, sending text messages, or even using the camera.

This phone provides Bluetooth version 2.0 wireless connectivity with EDR (enhanced data rate), and includes profiles for communication headset, handsfree car kits, and audio/video remote control. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server.

The RAZR2 V9 features a full HTML browser (Opera 8.5) that takes advantage of high-speed wireless data connections for faster, bigger and richer web surfing experience. Built-in e-mail functionality (POP/IMAP/SMTP) combined with MobileSync software provides easy, PC-like access to both personal and corporate e-mail accounts and calendars.

Other features include:

  • 45 MB internal flash memory
  • Up to 1000 contact entries, each with up to six numbers and two email addresses
  • Bluetooth wireless connectivity (version 2.0 with Enhanced Data Rate) with profiles for communication headsets, handsfree, stereo music streaming, audio/video remote control, printing, dial-up networking, and file transfer
  • USB 2.0 wired connectivity, with mass storage capability
  • Includes Bowling3D and Diner Dash games, with more downloadable via AT&T
  • Polyphonic and MP3 ringtones
  • Voice command and dialing, as well as ability to record voice memos
  • PIM functions including calendar, calculator, alarm clock, and world clock

Vital Statistics
The RAZR2 V9 weighs 4.41 ounces and measures 4.06 x 2.09 x 0.53 inches. Its 950 mAh lithium-ion battery is rated at up to 3 hours of talk time, and up to 295 hours of digital standby time. It runs on the 850/900/1800/1900 GSM/GPRS/EDGE/HSDPA frequencies as well as 850/1900 WCDMA (3G) frequencies.

  • 2.2-inch internal LCD; 2.0 megapixel camera with 8x digital zoom; handsfree speakerphone with noise-cancelling CrystalTalk Technology
  • Bluetooth connectivity for both communication headsets and music headphones; USB 2.0; MicroSD expansion
  • Includes: Battery, Charger, Mini to Micro USB adapter, 3.5 MM Headphone Adapter, Quick Start Guide and User Manual
  • Newest version of iconic clamshell phone with stainless steel frame and large 2-inch, glass-housed 262K color display
  • Operates on AT&T's 3G and EDGE networks for fast AT&T music/video downloads and streaming; quad-band connectivity for global roaming
  • Up to 3 hours of talk time, up to 295 hours (12.5 days) of standby time


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Product Reviews

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[+] 8.0 RAZR2 V9
Excellent phone, only issue, battery doesn't seem to have talk time that Motorola says it does.
Reviewer [A31PNMT9ADTHAN] | Date [November 15, 2008]
[+] 10.0 Very Nice Phone.
I've had this phone about 3 weeks now and am very happy with it. The sound and signal quality are both excellent, no dropped calls or unintelligible voices. Battery life is very good, usually only have to charge it up once a week with moderate use. In short, for $18(AT&T contract extension)this is a very good deal.
Reviewer [A1FX9XAWLZ76CO] | Date [October 30, 2008]
[+] 10.0 Good deal!!
Replacement for older Razr that fell in water and finally
after six months stopped working. It has taken a while to get used
to using because of new features and updating. Good phone. Is a
little bigger and weighs a little more. Still like it.
Reviewer [A9RRX39SNMJRE] | Date [October 14, 2008]
[+] 4.0 big flimsy fingerprint magnet
good: big screen
bad: flimsy (feels like slides both vertical and horizontal :), fingerprint magnet as non other phones, toons of ATT bloatware.
Reviewer [A1ANMU4UVGJJIV] | Date [October 4, 2008]
[+] 2.0 Nice phone, lousy ATT service, Amazon bad advice
I purchased this phone after discussing with ATT (my current service provider) about how to best roll my old cell number over to this new phone. Additionally, I followed the instructions posted above from the link provided by Amazon on how to keep my old number. This information provided by Amazon is incorrect. You would think that rolling my old number from my three year old ATT service (contract obligations long since completed) over to the new Razr V9 with service by ATT would be easy.

Not!! In fact I can't do it. ATT customer service, both the business account center and the regular service account folks, has been polite but unhelpful. They told me my only option is to pay a $175 cancellation fee on the new V9 from Amazon, return it to Amazon, and start up a new service under my old account which was left active, per the instructions provided by Amazon and ATT. And of course, they'll sell me the V9 for $169.

If you want to keep your old number, don't use ATT. Customer support at ATT has been sorely lacking.
Reviewer [A14FEHB2ZJUTC3] | Date [October 2, 2008]
[+] 8.0 Great call clarity and reception indoors.
Great buy with a 2 year contract extension (AT&T charges $18).
I would recommend to anyone who wants a good reception and call calarity, and is fedup with dropped calls.

This phone has a great reception indoors. If you go near a window on the second floor you can hear loud and clear. Easily get 3-4 bars.
The keys are a bit hard to press, but that does not bother me. Both my wife and i love this phone.
It is a million times better than LG phone we had.
I just wish there was a way to change the 3G tune that comes on when you turn on the phone. But we got around it and turned the volume way down on the tune. One great feature is that there are separated settings for volume for both ring tones and in coming calls. This way you can set it the way you like.


Reviewer [A3NOR5TA99UECA] | Date [September 27, 2008]
[+] 8.0 Good looking phone-nice reception
After running my Motorola V-557 thru the wash, I was forced to get a new one, and, unfortunately, locked into another 2 year contract. I have been with AT&T for 15 years, and not planning on changing. As far as the phone goes, it is nice looking, but as noted by other reviewers, shows fingerprints and smudges. I have mine in a Body Glove brand case, which I think gives the best fit and protection. The reception is great! My old phones signal was weak, and at times non-existant out in the country where we live. The Razr2 has a decent signal at all times. Battery life as compared to my 557 is bad, but I knew that after reading other reviews. I simply have to charge it more often, which is no big deal. The flat buttons take getting used to, and if you text much, you will get used to them. Having 5 kids who want to communicate via text, I was forced to learn how. My phone gets raves from all my kids 18-23 yrs. Two have older razrs and want to upgrade. My wife loved mine, and now she has one too. Phone is heavy and appears to be quite sturdy, and that is important to me. Far better constructed than many of the free phones you can get. HIGHLY recommend using Amazon to buy your phone from. They beat the pants off AT&T prices at their stores. I tried to get AT&T to match the prices, and was met with a resounding NO. Apparently they are happy with locking me into another 2 year contract and could care less where I buy the phone. I believe you will be happy with this phone, and suggest you go to an AT&T store to check out the phone first, then make an informed buy from whom-ever you choose. Picture ID is a nice feature and highly recommend getting the SanDisc memory chip for extra pics and music. Again, you will get the best prices on Amazon for almost all accesseries, all with NO bidding on items! Nice! Note to AT&T---you should consider rewarding long-time customers who upgrade with shorter than 2 year contracts and how about INCLUDING a car charger with the phone! As far as the camera goes, I think the pics are great. Really does well on close-ups.
Reviewer [A5ECLQDCVIARJ] | Date [September 21, 2008]
[+] 10.0 Exceeds expectations
There are a lot of reviews of this phone, so I'll just cover the things I found exceptional or contrary to others experience.

This phone exceeded my expectations. Call clarity is by far the best of any cell phone I have had. The first three people I called mentioned how good it sounded - without any prompting by me.

Color - to be honest I was expecting a pink phone based on the pictures at Amazon. It is really a very nice dark maroon color that looks very nice.

The phone is heavier than other phones and a bit bigger. But the phone is metal - not plastic so of course it is heavier. It is also a bit larger than other phones, but I like that as well. It feels more like a phone than a toy.

Hinge - I cannot imagine this hinge failing. It is a metal hinge which seems very solid.

As others have mentioned, the charging port it a bit of nusiance. I can image the cover eventually breaking.

It is a fingerprint magnet.

The battery cover is a bear to get off. I almost took it to the store to get my micro sd card installed.

With the micro SD card installed, I can now stop carrying my MP3 player around.

Now ATT versus Verizon. I've been a Verizon customer for years. I never switched even though I couldn't use my phone at home. It seemed to work ok everywhere else. I have a second residence for work and the Verizon phone worked there - until I moved up the street a mile or so - then it was nothing but useless. I also was dropping a lot of calls on the highway. Almost every time I switched towers.

I took a shot on a carrier switch. I'm glad I did. My phone is now useable at both of my residences and I have yet to drop a call in a month of use. I definately have "more bars in more places" with ATT. Sometimes I have to walk around a bit to get a stronger signal, but once the call connects, it really seems to lock on.

On the down side, ATT charges you to back up your contacts and that was free with Verizon. ATT also seems to charge a bit more for things than Verizon did.

In conclusion, I'm extremely happy with this purchase and carrier.
Reviewer [A3AYJJ6DRNDIF8] | Date [September 9, 2008]
[+] 10.0 WOWSER - this is a gem
I came from a phone that was just a phone - no bells and whistles. THEN, I got this phone as a result of the great price at Amazon.

I haven't been as impressed with a piece of technology since my first Apple IIe. It is a marvel: the camera is fun to use, we now instant message (2 old married folks acting like kids (like), send email, surf the web on our phone (who woulda thought) and generally call and receive calls with a clarity that rivals or exceeds our land line.

I couldn't be happier with this product.

A few comments on the previous reviews:

1. Have not seen battery use as a problem but I do not spend 24 hours each day with the phone in my ear or texting incessantly.

2. I have no complaints about the hinge on the cover. But, if you flip your phone open with flair and a flick of your wrist each time and expect it to last over time, it could break. Just treat it with respect and it will last.

3. Sound quality is excellent. Each call I make, someone comments on the clarity.

4. Camera is very good - day or night. I have taken pictures of my black dog in twilight and my wife is using that as her wallpaper. Very cool, very good detail. It has multiple settings so I believe someone's problem with green pictures is due to their being on the "green picture" setting. Don't know why anyone wants their subjects to all appear as Kermit the Frog, but that is another story.

5. Battery cover hasn't fallen off.

6. No problem with the micro SD card behind the battery. I suppose if you use 2 GB of storage each day it would be a pain. If you do that, maybe you should consider buying a small digital camera for your shirt pocket or purse.

7. Plenty of aftermarket products available at very reasonable prices either on Amazon or by searching for "Razr V9" in your favorite search engine. Just be careful about the V9 and V9M differences. Some products that work for the V9M don't work with the V9.

8. Had some delivery issues between AT&T and Amazon. I must say that they were 80% AT&T and 20% Amazon. But, all ended well when the phones were received.

Just love it, really, really do.
Reviewer [AEYKPDYE0CCG7] | Date [September 6, 2008]
[+] 10.0 Nice phone and great AT&T service
I have had the phone for 5 months. It's really a solid built metal phone. It is slightly heavier than the average phone and just feels like you got your moneys worth unlike some of these plastic junk phones. I only use the phone for talking (no internet or games) so I can not comment on that aspect of it. The sound quality is top notch. The camera is ok for a phone but do not expect to take nice printable photos and there is no flash. Get a real camera for that. MP3 playback is surprisingly clear and loud! Not bad for a phone. It supports Micro SD cards. The phone is slimmer than the original RAZR and it fits in my jean pockets perfect. This is my favorite phone so far and its cool looking. Some people wine about the physical hinge point but I don't understand it. The phone is built well and unless you use it to hammer nails it should easily last for the 2 yr contract.

Cons:
-It shows finger prints easily everywhere.
-It has a Micro USB (not Mini USB) so it will not use a standard USB cable unless you use the included adapter.
-The charging port has a annoying cover on it. You have to remove it everytime you want to charge or link to a PC.

I had one problem with the phone. The receiver ear speaker somehow failed after 5 months. From what I have read this is not common at all. I called AT&T and they sent me a new phone under warranty within 3 days. I sent my old phone back after I got the new one. GREAT service so far and AT&T really went the extra mile to keep me happy!
Reviewer [AR3RPJG9U9C6B] | Date [September 5, 2008]
[+] 2.0 Terrible customer service at Amazon
I bought the full family plan and this phone ("in stock and ready to ship") and after repeated emails to Amazon got a rep to call me back, 15 minutes on hold (the regular don't call us, we'll call you Amazon way of doing business), and I was informed 10 days later that the phone was not in stock, and that it may take another month or 6 weeks to get it. I could not switch to another phone either, as changing the order is not something Amazon can do. No other option but cancel everything and go somewhere else. Weeks lost...
Reviewer [A394VTROGKLMZO] | Date [September 3, 2008]
[+] 10.0 Greatly enhance razr
I have been using the original razr since its first release and it was still proving to be a dependable phone. Decided to finally upgrade and went with the razr2. Not disappointed at all. I do not use the phone to surf the net. Surfing the net on a 2 inch screen is not my idea of fun. The few times I have surfed the net the 3g did live up to the hype.
I text very little as well. I just want a phone with a decent camera that can keep up with appointments. This does all that very well.
The camera is much nicer than the razr. High quality pics considering it is from a phone after all.
Popped in a 2gb micro sd and loaded some songs. The built in music player is easy to use.
It does come with an adapter that allows you to use your razr car charger and wall charger for the razr2.
The $30+ software motorola sells to sync the phones contacts and edit pics and music and appointments can be purchased on ebay or $5. Yes is works just fine.
It feels solid in your hand too.
I like the vibrating side buttons letting you know you actually did push the button.
Reviewer [A1JU25BR8DEKB8] | Date [August 23, 2008]
[+] 2.0 Poorly constructed piece of junk
Features on the phone work ok, though i can't use half of them, as I wasn't informed that it is not Mac compatable. The hinge broke after 6 months and neither AT&T nor Motorola will cover it siting that it's "physical damage" I did not drop or mistreat the phone, it was just very cheaply made. It doesn't matter how many features it has if it breaks after 6 months. (At&T would not insure it. wonder why? ) I will never buy another Motorola phone and may change my AT&T carrier.
Reviewer [A320IVR0YOGQC] | Date [August 15, 2008]
[+] 10.0 AWESOME FLIP PHONE
I have been useing this phone for over a month and I can say it's the best phone I have ever had.great pic's from the camera.battery is great.can get up to 3 day's on a charge,just a perfect phone for me
Reviewer [A1E9OA5T7OKB85] | Date [August 5, 2008]
[+] 10.0 Great Phone
Great phone! I loved my old RAZR but this one has so much more to offer. I have more signal strength than before. Was easy to use my music for ringtones. Battery life seems fine. I love the integration with my GPS. Cons: None
Reviewer [A27S9F2ONZS93O] | Date [August 3, 2008]
[+] 10.0 In spite of those negative reviews......
I read many reviews of the Moto RAZR2 v9 before purchase, including the negatives. Conclusion: Positive -I like this phone for many reasons. Negative - It is not an Iphone!
Positive: It looks great, sound is fine, display is big and clear, with 2 Gig microSIM, holds plenty of music. Cool that it uses voice dialing of names without recording the names so my whole phone list is available to voice dial. The calendar is much improved over RAZR allowing comment section to include contact info. Unlike other negative reviews, I find the battery is working just fine, listening to hours of music. If you want to listen to music you must buy a stereo headset with microphone - when a call comes in, it pauses the music, receives the call, resumes music on hang up. Since music was a major reason I got this, I like the menus for making playlists, using the front touch screen to pause, fast forward/reverse. Personal taste, I like the color a lot. The photo online is ugly, the phone is beautiful. No choice of color but Oh Well!
Negative: give up on hearing bass tones with the cheap headset with microphone (otherwise callers can't hear you!) Interface software: I already had this software and it is a must!!! Software does not come with the RAZR2. Phone comes with adapters to plug in better headset and larger size connectors like from old RAZR, but these adapters are bulky and not reasonable to carry around sticking out of the side of the phone.
Well I got the phone free thru Amazon with 450 minutes from ATT so I can't complain. Much better than RAZR, but RAZR2v9 can not compete with Iphone. That is comparing brilliant with genius.
Reviewer [A18YMSP0D4QKE4] | Date [August 1, 2008]
[+] 4.0 Real Bad Phone with Good Looks.
I ordered this phone just lookin at pics and returned it back immediately after using for sometime. I thought it would be better than RAZR V3. I dont know from which material Motorola has manufactured this phone, it weighs a ton. RAZR2 V9 being a flip phone is very big compared to a straight phone like Blackberry Pearl. The features are also not so good.
Reviewer [A3KLCG9014ZWV6] | Date [July 25, 2008]
[+] 8.0 Great phone
Pro:
* Very solid feeling, on a little bit heavy side, though I like it.
* Screen is very bright and clear
* Very fast, I believe it's due to the 500MHz process, vs. the 250 something for the Razr2 V9m (Verizon)
* Calling quality is great, if it works. :)
* 3G is fast, though this is a gift, or a curse, it drains the battery MUCH faster than without 3G
* Picture quality under bright day light is pretty good
* Bluetooth works well, and voice recognition also works well, you can simply say the number and it will dial it for you.

Con:
* If use 3G, then battery runs out a day or so, daily charge is required.
* The menu buttons for CV and MediaNet are not configurable, it's a ATT phone, so nothing to do with Motorola on this one, though still, wish it's configurable right out of box rather than need to heck it.
* Out side screen cannot show picture slide or video without hecking the phone first, only for music

All in all, for this much money, I would say get one if you are looking for a phone.
Reviewer [A2O27VG7O0N0AD] | Date [July 25, 2008]
[+] 2.0 Chinese Junk - Falls Apart - Motorola refuses to warranty
The jack where the power cord connects in fell out while I was looking at the phone....unbelievable!

Wasted 3 addl weeks dealing with Motorola's warranty people...who wanted it sent in for repairs...only to receive it back today saying not repairable and no warranty as this is "Physical Damage"...

Dunh?! Of course it is physical damage...the phone fell apart because it is crap quality.

I will tell all I know of Motorola's poor products and failure to stand behind a warranty.

I paid $95 plus gave a 2 year commitment to att/cingular on this....

AVOID MOTOROLA -
Reviewer [A10F3ZST4USP3R] | Date [July 22, 2008]
[+] 10.0 No complains

I had my eyes on this one ever since it came out! And I must say, now that I own it for myself, I still love it just the same! The colour is even better up close than it appears on websites, and the super-slim shape is just amazing! It takes great pictures and videos too, better than pictures (and videos) I've seen taken with many other cell phones. I love the keypad too, and you can connect it to your computer to upload pictures/wallpapers without any trouble at all. Simply put I love everything about my phone and I couldn't be happier to have purchased it! :)

Of course this isn't for you if you're looking for the iPhone! I will recommend buying this one only to those who loved the old RAZR but would love even more a greatly upgraded, slimmer, shinier and uniquely coloured version!
Reviewer [A36YBNJ6Y98LML] | Date [July 7, 2008]
[+] 8.0 good phone
good phone, voice quality excelent, get a memory card and with the included adaptor can transfer photos, songs...etc to pc using standard usb cable

cant use speaker phone when closed and side buttons tricky to push
Reviewer [A3A1U7ODW1YHB8] | Date [June 29, 2008]
[+] 10.0 Do not trust the amazon rebate .. you are warned
Time for another amazon fraud rebate scheme. I bought AT&T phone from amazon believing i will get the $150 rebate for first generation razor. Had all the documentation but still amazon refused to honor and kept me going in circles and gazillion threads of emails. Never have seen the check, $150 went the drain. Haven't bought anything from amazon that involved rebate since then.


your call.. just want to warn
Reviewer [A3EQZS78TY2ERO] | Date [June 20, 2008]
[+] 2.0 Don't throw your money away
If you have money to throw away start throwing it away if you buy this phone. I would not even get this phone if it was free. If you don't get a total package with your provider don't expect to use all the features on this phone. If you do buy this phone because it is the last one on this earth make sure you save everything you have on it to the SIM card because you lose everything you have on it if you save your information to just the phone. Read up on this phone and make sure you get the warrantee on it or any other damage coverage you can get. You will be throwing this phone after a month if that. Make sure you buy an extra battery back up because you have to charge it every other day. Good luck if you buy it. Your better off taking the money and donating it to a charity or taking someone out to lunch. You will get better satisfaction from that.
Reviewer [A1049MJMN6O7J4] | Date [June 11, 2008]
[+] 4.0 Beautiful phone with lots of plusses.. but constant problems!
I went through 3 of these phones in 2.5 months. Before I go into detail, I will say that the phone/s never got wet, were never dropped - they were well taken care of.

First phone developed an issue 5 weeks after purchase. The speakerphone element went out. Once I turned the speakerphone on, I could no longer hear them.

ATT did a warranty exchange

Version 2 of the phone entailed it not charging. It was not the charger. Nor was it the battery. It was the charging port. This was 'discovered' within 3 days of getting the replacement V9.

Version 3 of the phone was the most confusing. The phone was not on mute and volume was all the way up. Upon opening the phone to make a call, the keypad would no longer make noise. It would dial, but no sound came through the earphone and nor could I hear anyone talking. The only way to 'correct' it was to turn the phone off and turn it back on. This issue appeared within 2-3 weeks of receiving it.

I'm not going for a 4th V9. It was a nice phone. Great features and I liked the weight of it in my hand - but somehow Quality Control really messed up the lot that ATT got that I had received. And if you read the reviews on ATT's website, there are several people that are reporting the exact same issues.

The majority of people seem to get phones without issues - but I managed to get 3 duds (out of 3). That doesn't make for me giving it high marks in a review.
Reviewer [A3MOT34UE7PPY6] | Date [June 3, 2008]
[+] 8.0 V9
Good, And from Amazon it's even better. Had a peoblem with 1st two. Got them replaced so quickly.Battery life is bot that great
Reviewer [A3D3Z4V1YFC9FX] | Date [June 1, 2008]
[+] 8.0 good but not the best
great phone, but should change the color, screen on the outside does not play videos and ringtones must be less than 300KB so u have to have a whole diffent set of songs for your ringtones.
Reviewer [A3DV9XUI5VT25C] | Date [May 27, 2008]
[+] 8.0 A great phone with a lot of capabilities
I've owned this phone for a month now, and I've found it to be a great device with a good number of capabilities.

Pros:
-Web & data ready
-2 megapixel camera
-Music player which can be accessed from side buttons while phone is
closed
-Internal & external LCD screens supporting 262k colors
-Fits easily in pants pocket
-Bluetooth 2.0
-500Mhz processor

Cons:
-Does not take very clear closeup photos
-micro USB port
-Some calls start off a bit warbly but clear up shortly (Coverage
map has me in an area with strongest signal strength. Signal
strength shows full bars on phone screen.)
-Battery should be higher capacity to better accommodate all of the
advanced phone features

All-in-all, I'm happy with my purchase of the Razr2 V9. It's powerful, has great displays, good functionality, and sounds very clear most of the time.
Reviewer [A3RCEYU9CZYJ5Q] | Date [May 14, 2008]
[+] 10.0 razor v9
I GOT THIS PHONE ABOUT TWO WEEKS AGO THIS IS THE BEST PHONE I EVER HAD I LOVE IT IF YOU ARE LOOKING TO BUY THE RAZOR V9 THIS IS THE BEST PLACE TO BUY THIS PHONE FAST SHIPPING & BEST PRICE !!! THANK'S RANDY
Reviewer [A3JIEEXMPVA637] | Date [May 11, 2008]
[+] 10.0 My Favorite Phone By Far (and I've tried dozens!)
I can't begin to list all of the phones and PDA phones I've either tried or owned since the early 1990's when I bought my first. All of them have something undesirable about them, but this is the best I've owned. Most I try out a week or so, then return it, but this one's a keeper! I love this phone so much, I actually (for the first time ever) purchased insurance for it.

Let me start by saying that call quality is of the utmost importance to me and other features are just nice bonuses.

This phone's call quality is so much better than the others, it makes you want to tell the person on the other end to spend a few bucks and buy a quality phone of their own! If everyone used a high-quality cell phone, there'd be much fewer incidences of people having to repeat themselves.

It's extremely well-built using solid metal construction-much better than its predecessors. I like the solid feel of this phone-not flimsy and not feeling like it's about to fall apart at any time.

It has a huge external screen. Unlike the V3xx that I also currently own that has a display so dim, you can't read it, the V9 is bright and clear.

The music phone feature is great to have. Although I bought a protective case that doesn't allow the big exterior screen's touch feature to work, it works great without the case and the vibration when touched allows the user to know that it's sensing your touch. I have 350 songs stored on my mini SD card, with room left for additional storage, plus the phone's internal storage remains clear. I no longer need to carry my iPod shuffle and a separate phone.

The built-in modem came to my rescue when my high-speed internet service failed. It ran my computer, not a lightening speed, but at a rate at least 8-9 times faster than the dial-up modem would have reached. It's even faster when accessing the 3G network via Media Net.

I cannot comment on battery life being poor generally because I routinely place all of my cell phones on the charger at night before retiring. This stems back from the days a phone couldn't hold a charge from sunrise to sunset without needing a charge, but there have been a couple of times I forgot and left it in my purse for 2 days, and it still had plenty of battery life left on that 3rd day.

If, as other reviewers have stated, the battery life is less than on other models, for me, having the big, bright responsive outer screen outweighs a few hours of battery life as a priority to me. It's not like I'll be on a 2 week camping trip with no viable means of recharging. Again, out of habit from the old brick phone days, I have always kept a spare battery fully-charged and so far, have never needed it.

I suspect that some of the reviewers who have negative things to say about this phone may have received a defective handset and would possibly be pleased if they'd exchange it for a properly working model.

By the way, it also features a 2mp camera with zoom and video capture capability! The only thing missing is a flash or light to use in the dark, but I won't downrate it for that alone.

After years of searching and dozens of handsets later, I've finally found my phone, and a whole lot more!
Reviewer [A1IXMFH2Z6FJA6] | Date [May 6, 2008]
[+] 8.0 Best Cell Phone I have ever Owned
I absolutely love this cell phone. Its got just about every feature you could ever dream of. For the first time I am able to use a cell phone for just a phone. Its got really great reception (almost always clear) and am able to get a signal just about any where. There were lots of places where I couldnt recieve a signal before with my Motorola v360 and I thought It was my carrier but once I got this phone I havent any problems. Going from no bars to about 5 or 6 bars. The mp3 player is great with touch screen and the fact that you dont have to open the flip to use the mp3 player. Sound quality is also pretty good considering its a cell phone mp3 player. I do wish the mp3 player was able to play protected music especially from iTunes. Also the cameera feature is great since you dont have to open the flip to use it. Dont get me wrong I still prefer my stand alone mp3 player and digital camera but its nice to have these features in a cell phone. The HSDPA is pretty fast and much faster than EDGE which I used to use before this. Also has other great features like a nice video player and handy voice recorder. It also has the full version of the opera web browser which no other mobile device has. The only other better mobile browser is the safari one on the iPhone and iPod touch.Theres only a few negative points about this phone. The battery life is pretty bad but considering its a 3G phone and has all these high end media features it would be expected. Also something I missed from my motorola v360 is that when you use the speakerphone I was able to close the flip and still use it. While with this phone as soon as you close the flip it terminates the call. Another downside of this phone is that it only comes with 8 ring sounds for your ringer. Do wish it came with more regular ring sounds.
Reviewer [A2PZXXPGLXXKZU] | Date [April 27, 2008]
[+] 2.0 BEWARE OF BUYING AT AMAZON!!!
I am not ranting about the phone but this website and how they scam buyers. If I can only give a NO STAR, I would. I wanted to get the Motorola V9 and thought I found the best deal at this website for $100 w/ a 2 yr contract extension on my AT&T plan w/ free shipping. The phone with its features were displayed right in front of me. So, excited and happy with my find, I finally decided to upgrade my phone and locked myself in a 2 yr contract (w/c I've never done in my 5 yr service w/ AT&T). I know my phones because I worked as a sales rep at Cingular for 3 1/2 yrs. So there was no way in the world that I would mistaken the V9 (w/c is a flip touch screen phone) with a Z9 (w/c is a slider phone). When I got my package, I was so mad to see a Z9 phone in the box! Why would I pay $100 for a Z9 and get myself into a 2 yr contract when I can easily get that phone for $200 in an AT&t store near my work? I get 40% handset discounts through my company.
I trusted Amazon to deliver to me what was on the starting page of their product offer just like what you see here. The V9 was even $50 after a $50 rebate on a new 2 yr activation. I even checked the rebate for it! Now, when I check, they don't even have any offers for the V9 through At&T. I have never had this horrible experience with Amazon. I've been buying my stuff from this site and this is what I get? I will never again buy anything from this website.
Now, I have to pay from my own pocket for the shipment of the wrong phone that was sent to me and I have to waste time to call Amazon to complain and AT&T to undo my contract. I should have listened to the big number of people who had nightmares about their purchase at AMAZON. What a shame!
Reviewer [AEZAOX7ZXLBST] | Date [April 23, 2008]
[+] 4.0 Razr2 V9 from Amazon is pretty flat
I just got RAZR2 V9 like a week ago. Without even activating the pan I am returning the phone. Except the music player that can be controlled through the front LCD panel, all other features are pretty much like Razr V3. I had V3 for almost 2.5 years and I thought V9 would be excellent. I thought V9 has controlls like messages, contact list and music player that can be controlled through the LCD, but you can only access music player. All other features are pretty much diables. Crappy ringtones, no wall papers nothing. You have to pay for everything.

If you are expecting something that upgrades V3 about this phone, make sure you will get all the features that you want. Bottom line is V9 from AMAZON has no features that other providers like Verizon and Alltel are ofering for this phone.
Reviewer [ACTVTLF9TCX6A] | Date [April 21, 2008]
[+] 6.0 Not very impressed
Believe it or not, this is my first Razr style phone. I've never been inclined to have too many bells and whistles since I have no desire to use my cell as an internet device/GPS system/or IM client. I just need it to have good call quality and a good camera/video.

I'm coming from Verizons service and I used an outdated LG-VX5300 clamshell. It was no frills but I loved the feel of that phone in my hand and the call quality was fine. I had planed on getting an LG-VX8300 when I renewed with Verizon but moving to PA changed that. I was always in a roaming area once I moved. This wasn't good since I couldn't send or receive pictures, and lost alot of Verizons benefits while roaming. Since my contract was up I went with ATT.

I was interested in the V9 for the large screen and the CrystalTalk feature that is supposed to enhance call quality. I was also looking into a Blackberry Curve but was always more of a flip phone kinda guy so went with the V9.

The color isn't too shabby although I really wish they would of had a darker smoke color, or even metallic. The phone has two dedicated buttons right next to the send and end call buttons that connect you to the internet. I read alot of negative reviews saying they would get $10/month in charges just from accidentally hitting those buttons. What I did is go under the security menu and make a PIN number for any internet related activities. Now when I accidentally hit those buttons a screen comes up asking for my PIN. No more accidental internet charges!

I really liked the idea of having a touch screen on the front but its very limited. Its only used for rewinding, fast forwarding, and playing music. They really could have done SO much more with this feature. I hear this is a limitation that ATT imposed as other carriers V9 models can do more with the touch screen.

The call quality to me wasn't very impressive. From the reviews I read I thought it would be very clear and loud. I have the volume on max and do not think the calls are loud at all. I can hear my callers but it was nowhere near what I was expecting. I don't live in a 3G area but my phone constantly changes from the Edge network to some other lower grade network. Every 30 seconds or so I can hear a weird silence on the line for a split second. I read this is the phone making a handoff to another network, all I know is it's annoying.

I don't know if the change between the networks is eating my battery but its HORRIBLE! I read plenty of complaints that 3G will kill your battery but I don't ever use 3G. I also have my screensaver off, no bluetooth enabled, and have my backlight to the lowest setting. I didn't even get 24 hours before my battery was almost dead. I made no more than 5 minutes of phones calls but I did spend alot of time in the menus and configuring the phone. I still think thats a very short battery life. And the recharge took quite along time as well. I plugged it in about half an hour before I had to leave the house. When I went to grab it, it was still charging. I didnt want to unplug on halfa charge so left the phone at home. My old phone took like 10 minutes to recharge!

As I said, this was my first Razr. I liked the slim design but not so much the width. I have fairly small hands and holding this phone is kind of uncomfortable. I am actually debating whether to keep this phone based largely on that fact. I prefer the smaller clam shells but theres not much to choose from right now with ATT in that area. I was able to easily open my old flip phone with one hand using my thumb. This phone requires two hands for me. I can use my thumb but its awkward and my thumb scratches across the bottom of the internal screen when using one hand.

The ringtones are HORRIBLE. I have never been a fan of wacky ringtones. I always used a normal phone ring included with the phone. This phones ringtones all sound muffled! Thankfully ATT included a free ringtone so hopefully I can find a basic ringtone online that sounds decent.

For people that are into ringtones will be disappointed in the restrictions placed on them. The ringtones have to be under a certain size, a certain quality, and certain length. I've read people having alot of problems getting the phone to accept downloaded/imported ringtones. I tried downloading a voice tone from ATT but it kept saying my phone was not compatible. Music is much easier to import and plays fine. I really wish my phones ringer would play as loud as songs do, but for whatever reason they do not.

I didn't think the camera was that great. For the life of me I cant figure out why they didn't include a flash! They do have a bunch of different modes to choose from to tweak how the pics will look though. With the right lighting the pictures would be OK with a very steady hand. Any movement at all would cause bad motion blur. No auto focus makes things worse. The zoom feature is pretty good but again, having no auto focus makes things very grainy when zoomed in and the slightest movement will cause bad blurring. I only messed with the video aspect for a short time but it looked fine as I wasn't expecting much from the video camera.

Using Motorola Phone Tools has been great in transferring files to and from my phone and computer. I transferred my pictures, wallpaper, songs, and address book without a hitch. I only ran into a problem when trying to import a mp3 ringtone to my phone. I kept getting a codec error. The file played fine on my computer and in phone tools but it just wouldn't transfer to my phone. I read this is a problem with Vista so I will try again using my XP computer.

So in the end I'm up in the air as to what to do. If I purchased this from an ATT store theres no doubt I would swap it for a different model. I just don't know if I want to go through the online hassle of returning the phone to Amazon, having to cancel my service with ATT, then trying a different phone after 60 days. Apparently Amazon doesn't swap phones, only refunds purchases. Its not that the call quality is bad, it's just not as loud or clear as I thought it would be. The drop out sounds become annoying. Its like pressing the mute button for half a second every minute or so. Being that the phone is so wide it makes it a little awkward when holding. I was sold on this phone after reading reviews on the CrystalTalk and the great reception. I just don't see any improvement from my outdated LG. In fact, my old phone sounded louder and didn't have those dropouts. So while theres no really serious flaws it's not the phone I was expecting.



Reviewer [ASDWW4X3L41D6] | Date [April 14, 2008]
[+] 2.0 worse phone ever purchased
This is worse phone ever purchased. I had Motorola Razor before, thought this might be better but no I was wrong,
There is absolutely nothing special about this phone and its worse than Motorola Razor.
1. Weight: You can kill someone with this headset weighs 4.4 ounces, If I keep it in pocket seems as if I have extra iron balls.
2. Phone quality is worse person at other end can't hear anything.
3. Drop calls are unlimited!! While talking call gets disconnected
4. Battery life is very low
5. Dimension is almost equivalent to i-phone!!
Overall phone is train wreck, waste of money
Reviewer [A1497Z4S1DA6VR] | Date [April 12, 2008]
[+] 10.0 Outstanding! Truly an Awesome Handset!!!
I have owned this phone now, for over two weeks. I waited patiently for a deal on this phone to show up, somewhere at some point. it was a long wait. a close friend of mine writes the code for moto phones, and i got to take a sneak peek at this phone early on, before its release. i got to see it up close, and in person, and ever since, i wanted one. i knew that when this phone came out, i was going to buy one at some point.

i got this phone for 12 bucks, after rebate via amazon, and after the cost of the 2gb Sandisk memory card. it came in the original ATT box, with the plastic still on it, and all the parts still encased in protective plastic. the phone was truly a new, never used, in the box cell phone as amazon.com promised. This is not a cheap deal on a refurb, its the real thing.

The build quality on this phone is spectacular. The rubberized backing of the handset to make it non slip for sweaty hands, the integrated battery cover that is far better integrated than the Razr1, the look, the feel, the glass, the casing, everything about this phone is leaps better. up to and including the screen, the keypad, the hinge, the camera, the battery life, and quality of calls, its just amazing.

The Bluetooth is VERY fast. on average transferring an mp3 from my laptop to my old razr1 took about 30-45 minutes. This new Razr2 can do it in about 30-45 seconds, and I'm not exaggerating. i timed it, with several different size songs. this thing is FAST.

The internet speeds on the Edge and 3G networks are just awesome. a world of difference. truly. I can remember lags and wait times in excess of two or three minutes on my razr1 waiting for Gmail or yahoo mail to load up.

The instant messenger programs are really great! the connectivity, the ease of use and quick setup times make them a true lifesaver if you are on the go away from your computer. this phone is amazing in how connected it keeps you.

The LCD, both inside and out is just gorgeous. the look and feel of them is really top notch! better than that of the iPhone for sure. The external buttons on the External LCD work flawlessly too and are very easy to locate and use, even for someone like me who has big clumsy fingers.

The menues are better and seem to be similar but more refined. the two soft keys at the top of the keypad help in navigating and have better menu options than the razr1 also.

The haptics is awesome. its a HUGE help! i really am impressed with that too, as well as the camera, the print command to bluetooth to a modern bluetooth capable printer (which i tested and worked perfectly) and the Voice dial feature is MUCH more easily used and much smarter than the original razr's too. way easier to use!

Text messaging is VERY easy with this phone. someone before me said this wasnt a good machine for texting but i dis agree. it took me about a week to adjust to it after the razr, but this thing is very easy and fluid to text with and messages come and go VERY fast. its easy to set up new messages and read incoming ones, to clear up the messages, and to find recipients when sending, and to insert data into texts. its very intuitive and easy to use the keypad too. this is a MUST for me, as texting is one of my top forms of communication.

The best part of this phone is the voice communications. the call clarity, the lack of dropped calls, etc, are first rate and top notch. better even then my landline at home. i didnt think call quality like this could be achieved with a wireless handset and motorola is to be commended for the job they did with this phone in that respect. its just unbeleivable until you hear the difference.

I finally got around to testing the mp3 player today too, and it works like a charm. the external buttons work awesome and are very easy to use and control the player with, and the music player is basic but has all the tools and options you need. its just right! and yes, the bluetooth to headset in stereo is there and it too is very impressive. it works great!

The memory card i bought, the Sandisk 2gb Micro SD memory card, popped into the slot in teh back of the phone beside the sim card, and was immediately recognized without issue. it works perfectly and even works out as an external storage device on my computer. i was worried, i run vista on my laptop, but it found the phone and they play very nice together. same goes for bluetooth transfers. both went smooth as can be, with no hiccups. this phone is all that and a bag of doritos.

One note of caution: be very VERY careful with the cover on the phone to the charging outlet, it is delicate. its the only achilles heel to this phone. be careful and youll be ok.

Battery life is great. i got about a day to a day and a half with my Razr1, i get three to four days with this phone. its a great and drastic improvement, and with the adaptor it comes with, you can even use your old razr1 car charger with this phone too. so no worries there at all.
Reviewer [A129H7ZJD0DMUO] | Date [April 8, 2008]
[+] 10.0 As expected
I spent a lot of time researching phones before I bought the Razr2. The phone got great reviews and, so far, I have not been disappointed. The only serious con, in my opinion, is the use of a micro USB connector. It would be much better not to have to go through the conversion from mini to micro.
Reviewer [AY8KBD3DY3Y6G] | Date [April 6, 2008]
[+] 10.0 Motorola RAZR2 V9 Cell Phone
I ordered this phone, even though it was on back order, and I couldn't be happier. I have had many phones, but I am really amazed at this one. It is a beautiful color and I love the two big screens. I like it because it has some substance to it. Because it has a metal frame it is a little heavier than most, but I prefer that to a really light one. It does show finger prints really easy, but it's nothing that you can't wipe off. I just ordered a silicone "skinit" for it that should take care of the finger prints and I put anti glare screens on it, even though the inside one is glass. You can't be too careful. I have yet to download my music on it, but I have done some pictures and the colors are gorgeous and so clear; better than any phone I have seen. I have a Nikon Cool Pix digital camera and I have to say that this phone takes pictures as good as or better than my camera.
I believe that anyone that is thinking about getting this phone should wait no longer.
Reviewer [A316AAJAQYE7QA] | Date [April 5, 2008]
[+] 10.0 Love it!
I leaned towards this phone because I loved Motorola's first flip, way back when. Sturdy as hell & easy to use. I selected this phone...great color & size and feel. After using it a bit & discovering the USB adapter & mini adapter, head phone connector (All thru ATT) I thought, what an awesome gem!! Then 6 months later circumstances changed & I needed something I could connect to my work calendar but I didn't want one of the Palms......thru research I accidentally discovered I could keep my new phone! Hooks up with MS Outlook no prob..I can even use it as a jump drive if I wanted to. Although you are limited with the size of cards but that will change with time...they will get smaller too. I have had the phone for about a year & am still in love with it.....and I hated the Razr V3 in 6 months. The only downfall I found is I don't like the multi-listing in its address book. it is 9 listing for one name....so it dials the last number you called....you have to search thru the numbers under the name - I solved that by doing what I did on the old Razr, listing each "Brad's work" and "Brad's cel" to cut down on the searching. However it does have a voice dialing option I haven't been able to utilize so maybe that is where it comes into play - which makes sense. The screen is also wonderful - pictures come in great as well. And wayyyyyy too much more to list!!

I have to say Motorola landed an Awesome phone with this one. Or at least it certainly fits my needs.

Moto, I am sticking with you!!
Reviewer [A18USZCPQPZ5BX] | Date [April 3, 2008]
[+] 10.0 Excellent
O.K. Most people have reservations about anything that is "new". However, this phone right out of the box impressed me with its hefty size, weight, and color. It appears to be encased in a heavy diecast metal that reminds me of a matchbox car (slick) feel. I know that is a generic description, but it is a fine work of craftmanship. I used to own a Nokia 6120 (old and outdated) and it broke at the hinge joint. This phone feels solid in the mechanics and layout. Keypad looks good also; I don't see it failing on me. (Some people might get defective equipment-some reasons that electronic items break so easily).

The menu selection is nicely laid-out. I didn't have any problems going through and changing all the personal selections, such ringtones, icons, and browsing. Also, the screen is HUGE! It is really nice to see a total package such as this come along, where the keypads are nicely spaced and the screen is beautiful to view in daylight or night.

I only have two complaints (albeit, very small complaints):

It only accepts a 2GB MicroSD card. It would be nice to expand to 4GB.

The charging door on the left side appears very flimsy and easily breakable. However, since it is recessed into the metal frame, it might not be subject to tearing or shearing forces.


That is about it. I find that it does things better and faster than other cell phones out there. I also find it to be more intuitive to use and very stylish to boot! It is definately not a text messaging device, so don't buy it if your a heavy text person. Also, just like the reviews from other people, this phone is light-years ahead of the former Razrs (V3xx or V3). It is better built and easier to use.
Reviewer [A2K1PQ0BYA86GL] | Date [April 2, 2008]
[+] 6.0 Loved the phone...until the keypad died.
I've waited a while to post a review and have had the phone now for over 4 months. I've loved every feature about this phone until now. The key pad completely died on me without ever dropping the phone, or getting any moisture near it. Probably a random defect, but there always seems to be these types of problems with Motorola phones.

I use this phone mainly for making calls and checking sports websites and personal email. The 3G tech is amazing and quite fast. The phone call quality is fantastic. I just wished the hardware didn't fail on me. I've owned Motorola products for the past 7 years. Before that I was a die hard Nokia fan. With all the hardware problems I'm having with Motorola...the V9 may very well be the last Motorola I purchase.
Reviewer [A2Q60OK84HZ0IW] | Date [March 31, 2008]
[+] 6.0 Blugh. Not much better than RAZR V3
I got this phone for my wife as a replacement for her aging RAZR V3. I was excited with the new features (music, micro-SD, 3G, etc) and the new look.

However, on recieving the phone, I realized that, although the shell is slightly different, it's pretty much the same phone as the V3, and still includes all the annoying interface issues that the V3 had. It still takes several clicks or menu choices to do anything (unless you want to SHOP or use the internet, which for some reason AT&T dedicates buttons for). There's NO DATEBOOK, which is annoying, and due to the new video and music features, it takes a bunch of extra clicks to do anything with media (ie, if I want to look at pictures, I have to click Main Menu, navigate to the camera/video item, select Find Media, then select Pictures.) They've also removed the ability to change the functions for the left and right hotkeys.

I was also disappointed with the construction of the phone itself. The original RAZR feels really tight and crisp, and the hinge is of great quality -- even 2 years later, it's working perfectly. With this new RAZR v9, on the other hand, the screen lid is wiggly and loose, and feels like it could break if you flipped it open too quickly. The lid is much larger in area than the original, but the internal screen is identical in size, so the screen looks kinda puny inside that big area. However, the screen is MUCH brighter than the original's, so that's nice.

So, the takeaway here is that if you're looking for 3G features, and you definitely love the styling of this particular phone, then try it out. But if you get irritated by clunky interfaces and feature bloat making your gadget harder to use, avoid the V9. Personally, I kinda wish I'd opted for a V3xx instead, which has 3G features packed into the original case style.

My wife likes it, though. She's less picky about useability issues, and she likes the color and the way the keypad lights up purple.
Reviewer [AOSJERBE37LWO] | Date [March 20, 2008]
[+] 2.0 Poor reception
I just upgraded from RAZR V3 to RAZR2 V9 (AT&T). With the v9, I keep getting intermittent cutouts during a call, almost once every 5 seconds. I've never had this problem before with the V3 when I made calls at the exact same place. Another reviewer also posted the same issue. I'm not sure if this has anything to do with the 3G network that V9 is supposed to use. Anyway, if this problem doesn't go away soon, the phone is going back for an exchange.
Reviewer [A15L8KGMQ1C1BI] | Date [March 14, 2008]
[+] 10.0 Best penny I ever spent!
Originally paid 49.99 for the phone, but saw that it dropped in price to .01 only a couple days after I ordered it, so I called Amazon and was refunded 48.98. The V9 was an upgrade from the original RAZR that I had for 2+ years. I was able to keep my old phone number with AT&T, although I did have to pay $18 to AT&T for the "upgrade fee," and I also bought a 2 Gig. MicroSD card online for $10.25. So altogether, I guess I actually paid $28.26. Still not bad. The call quality of the phone is excellent, volume is perfect, especially compared to the original RAZR. Decent camera for a phone. Battery life isn't fabulous, but I haven't seen a phone that has incredible battery life (I was having to charge my RAZR every day, so anything more than a day was an upgrade); I think I'm having to charge this phone about every 3rd day.
Reviewer [A3NMYG69EGTT0] | Date [March 11, 2008]
[+] 10.0 Excellent fringe area performance
We live in a weak signal area for both Verizon and AT&T. We had an old phone under Verizon that would hardly work in the house ... second floor, hanging out a window. One neighbor had a newer Samsung phone on Verizon and they could get a weak but functional signal in their house, so we went to Verizon to "re-up" a two year contract. However, we could not get them to give us a reasonable (free or low cost) upgrade to a new top of the line phone ... had to be a NEW customer to get that!

So we started looking at AT&T. Our next door neighbor had just gotten a Razr V3xx and sat in our living room with 3 bars of signal strength on the AT&T network. On Amazon, it just happened that the V3xx was available for $49 or $99 (I forget which, but on that day the RAZR2 V9 was $.01! Yes I think that was just for a day ... it is back up again to $49 when I checked today. Based upon the reviews, I went with it.

It has way more bells and whistles than we will ever use, but the good news is that in our house it usually has a FULL 5 bars in the 3G network, with 3 bars in the EDGE network being the lowest that I have noticed. Last night, my wife sat on the floor of our family room, playing with the cats, while talking for 45 minutes to her mom. Her mother ... hard of hearing ... said it was the clearest she had ever heard my wife over her phone ... and we have been using the (expensive) land line to call her for months.

Other good points ... Both my wife and I are getting up a bit in years, and the large, bright external and internal displays are wonderful just for the basic stuff ... what digit did I just push?? Who is calling? etc. I like the little "buzz" that it makes when I push a side button. It lets me know that I pushed something.

Negatives ... they are picky stuff. If you want it to look great, you can't use it. Fingers, ears, hair, etc. will make it look a greasy mess in no time flat. Time to find a clear case for it. There is one, and only one connector port. It is a little micro USB port that has a little rubber flap over it. I expect the flap to be gone very soon. The charger goes into that port, and it takes practice to line it up right. The wired connector for your computer (update phone number list, etc.) goes in there too. That is separate software, but it has a very reasonable price. I've just ordered a Bluetooth dongle for my old laptop and it should let me bypass that cable. While updating my phone numbers, I caught the cable with the desk chair arm and pulled the phone off the desk ... onto a carpet, thank goodness. For such a small phone, a wireless connection will be a much smarter way to go if it works!

Bottom line ... It looks like a phone that has features way beyond what I need. But if you are in a weak AT&T signal area and want to replace an older phone, this phone may help solve that problem! Keep an eye out on Amazon and see if the price bounces back down again. I noticed that when I ordered, the same price applied for new two year contracts AND those who were re-upping old contracts. Verizon, pay attention! You lost a 6 year customer just because you would not do the same!

Oh ... and I double checked with both AT&T and Amazon. They do honor the 30 day trial period even though I purchased the phone online. If I return it within 30 days, I do have to pay the initial connection and "time used" fees, but I would not have any other "multi hundred dollar" penalties. Those kick in AFTER the 30 days and BEFORE the contract ends.

Reviewer [A1D6IW5E6JFE94] | Date [March 3, 2008]
[+] 8.0 A Fantastic Phone!
With all the fancy features in cell phones now, I wanted to make sure that the phone I got did what a phone should do: preform well as a phone and not just look pretty. I'm happy to say Motorola's new RAZR2 V9 does both.

First off, the this AT&T version has a unique metallic burgundy color which makes it stand out. The huge bright screen on the front helps with the "not your ordinary RAZR" look. When you open it, the screen on the inside is even brighter! I'm raving over the screens and colors because my last phone was a Motorola V551 (a good phone in its day, but very old by comparison). Having a screen that's easy on the eyes is a great thing for me. Call quality is awesome. The RAZR2 V9 is the only one with Motorola's new CrystalTalk feature. And I must say, whatever it is, its working very well. Calls on this phones sound great. And since this is a 3G phone, the MediaNET browser displays pages really fast. I haven't tried out the music player features on this, so I'm not sure how well that works.

There are a few things worth noting. The keys on this phone are very flat and can be hard to press at times. This is especially true for the buttons on the right and left sides of the phone. The buttons on my old v551 were much easier to press. I've also noticed that the battery life goes for only 3 days. I suppose it has to be expected with at 3G phone, but I was hoping for better performance on that. And, a comment on AT&T more than the phone, I've noticed that 3G service isn't always available. At times the phone connects to the Edge Network instead. There is a speed difference, but not much for what I'm doing. Streaming videos and music would probably take a bigger hit on that if 3G cuts out.
Reviewer [A3U0XWIMGEHT0K] | Date [February 29, 2008]
[+] 4.0 Nice looking phone poor options and features
Just got this phone from sprint(same phone as the verizon and AT&t version just different colors and logos). Ive had it for exatly 12 hours and already having problems with it. Since its a finger print magnet because its so shinny and flash I decided to wipe off the internal screen with a micro fiber cloth. With just the slight amount of pressure the LCD screen got defected, its displaying multiple black horizontal lines accross the inner screen and purple and green lines in a vertical position across it as well. What a horrible defect. Also motorola shows off the mp3 aspect of it and miserably fails to include a phone jack so you can use a head set to listen to your tunes. The only way you can listen to your tunes is by using the weak external speakers that are located under the phone. So it really defies the purpose of having a portable mp3 player/phone. The built 2 megapixel camera is pretty decent, but again another flaw you cant use any of your pictures as wallpapers or screen savers that really bites the dust. Battery life is horrible I have only had this phone for 12 hours and the battery is almost dead. Another thing that ticks me off is trying to take off the cover for the micro usb port to charge it, it is almost impossible to take off not to mention that it is a guessing game to put in small microscopic connecter into the port the right direction. It is a slick, sleek, thin looking phone but it is very limited. Get an I Phone. Because I am.
Reviewer [A1DDX850PMZS3X] | Date [February 28, 2008]
[+] 8.0 WAY Better Than the RAZR v3... But Not Perfect
I suffered with the RAZR v3 for years and vowed to upgrade just as soon as possible. And true to my word, on the very day I was able to, I pulled the trigger on the upgrade and got this phone. Amazon had the absolute best price on this phone at the time and that was the deciding factor for my choice in sellers and nothing else. It took almost 10 days to get the phone and I had to go through a little hullabaloo to get it activated, but it was well worth the $ I saved.

About the phone: the graphics are phenomenal, the size is perfect, the feel of the phone in my hand/against my face is perfect and the sound and call quality are WAY better than its predecessor. My only issue is with the address book. While it is also improved, the import feature offered by the Motorola Phone Tools still leaves a little to be desired. The names go in better in that the entries are now nested rather than 1 entry per contact method (the old phone had say 5 entries for John Smith rather than 1 John Smith with 5 ways to contact him). The downside is that the entries don't sort well - there's no comma after the last name and folks with 2 first names, Mary Joe, get truncated.

All in all, though, this phone is fantastic and now I'll be able to use some of the over 4,000 rollover minutes I've acquired since I never used my old Razr!
Reviewer [A1DNW1N9OQKT4] | Date [February 27, 2008]
[+] 6.0 Not everything you would want
Got this phone after a long wait/search a month back and I would say it's not worth 99 dollars. Nothing fancy about it, calls went blank couple of times - just like in the ad. Exterior screen and finish is good but inside screen could be better. Longer when compared to earlier version of RAZR but no thick chin. Doesn't come with lot of options, recognizes only up to 2 GB card, picture quality is ok, battery drains out pretty fast. If you're in for a non-fancy phone for everyday use go for it.
Reviewer [A1S3S29GG7EYH8] | Date [February 22, 2008]
[+] 4.0 Nice phone, too many problems
I love the phone, but it has too many "technical" issues that AT&T and Motorola have not seem to find an answer for. I was unable to download any songs and videos and some games, and after calling customer support and running several dianostic tests, it failed! They sent me a new phone, and it still had the same problem!!! I am sadly getting another phone, because after 2 short months and having gone through 2 phones (which have never been droped or exposed to harsh conditions), I will be getting a PDA/Smartphone. They offer so much more... I have nothing but loved this phone but have really been getting tired of waiting for the internet to load and being unable to do and extra features, I have decided to move on. I will NOT recommend this phone to anybody!
Reviewer [A15NK6V7IRN96M] | Date [February 19, 2008]
[+] 10.0 Best phone I've owned
I have to admit, I was a little concerned when I upgraded from my venerable Treo 680 smartphone. The Treo did everything I wanted it to, but I didn't need all the extra smartphone features anymore so I decided I was going to "downgrade" to a regular phone. The new AT&T Motorola RAZR2 V9 caught my eye almost immediately, and having tested it out extensively I finally convinced myself to buy it.

So far, I haven't been disappointed.

The phone itself feels sturdy and solid, not flimsy and cheap like the original RAZR V3 did. True, the exterior smudges quite a bit but that's easily cleaned off.
It's slightly thinner and narrower than the original, plus it has a large, impressive exterior LCD display. The camera isn't that impressive, but it's a lot better than the 640x480 of my Treo.

Some features I really liked about this phone:

1. The ability to control the phone ringer when I have a headset on (Speaker, Headset, or Both). I can make the phone ring through the headset only so it doesn't disturb others, and when I have it on vibrate it doesn't have to play music through the headset. Very convenient.
2. The included mini to micro USB adapter so I can use my old V3 chargers, and the headphone adapter so I can use regular headphones. A very considerate move by Motorola and AT&T.
3. Support for AT&T's new Mobile Backup - I can backup my contacts online (subscription required) so if I ever lose or irreparably damage the phone I can restore the numbers remotely to a similar phone.
4. Bluetooth 2.0 support - lets my headset work farther from the phone than before. Quite handy when I'm working and moving about.
5. The Options softkey that lets me access several important functions (Bluetooth Link, Camera, Alarm Clock) quickly.
6. MMS messaging is faster, probably because of the newer 3G tech (though I don't live in a 3G coverage area)

Some gripes:
1. I can't fully customize the buttons - there's no way to configure the Options softkey to go through *my* preferred apps, and there's no way to change the default Media Net and Cellular Video buttons, both of which I rarely if ever use. And without the old Menu button of the original RAZR, those deficiencies become more glaring.
2. No flash on the camera, so avoid using it in low lighting.

Overall, I really like my new V9, and I recommend it to anyone in the market for a fairly high end, non-smartphone handset.
Reviewer [A1UJR3ZZ3CAGJ0] | Date [February 16, 2008]
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