Palm TX Handheld with Hard Case

I am dissappointed with this device, I cannot close out certain programs and go Back to previous screens. It is mandatory for our BSN program and it is not compatible with our campus wireless system at all. I have dropped it in the case 3 times from my pocket to floor and kitchen table and now the sensitivity of the screen is off 1/2 inch to the left so I cannot access or command screens and applications.This was a huge investment and bigger dissapointment, it is also heavy in the case to lug around in my lab coat.

I'm loving this device.. it's amazing.. Very useful and easy to manage...

The only thing, cost one star from my rate, is my device didn't recognize my SD 4GB FlashMemory.. I bought together with palm, but it doesn't work.. It's working in my computer and digital camera... Shame...

Nice to have a palm pilot with a bigger screen. My eyes are getting weaker and it really helps. Very fast processor. The bluetooth is a bit limited. I can hot sync without cables pretty quick. However, could not get my nice Motorola bluetooth headphones to pair with the TX. Some things just won't pair.

THe Blazer browser is pretty weak. Cannot get any you tube videos. Can't get much videos at all. Pretty much do not use it at all as a web browser. Also, had to know the encryption on routers I wanted to wifi to. My Itouch just knew. My Itouch has a much stronger browser with crystal clear picture.

I was really tempted to just use my Itouch instead of the TX. Memo is much better than Itouch "notes". Also, the TX has spread sheets and can use a key board. Have not found that for the Itouch.

In general, it is pretty much a business organization machine but falls short as an entertainment/business device.

The product itself is a great product. I have had none of the problems many of the other reviewers have experienced, except the issues with support. Palm customer "support" leaves much to be desired and my 1 MAJOR PROBLEM is that there is no upgrade for the Palm products software for the 64-bit edition of Window's Vista. So, I basically have a $300 paper weight. But, for the time I used it before switching computers to Vista, it was great! I'll just keep my fingers crossed that an upgrade will be released before long...

I've had a Palm Zire 71 for several years and when it died recently I ordered a Palm TX.

The TX arrived 2 weeks ago. It looked like a nice little machine but I couldn't get it to HotSync with my desktop. It turned out the HotSync problem was because my Windows Operating System is an XP Pro Media Edition and the software that came with the TX was incompatible.

The documentation was no help and after I searched fruitlessly on the Palm website for a solution, a sales clerk at Office Depot advised me to look on the Palm site under Vista, and download the updated software, which I did.

With the updated software, HotSync worked just fine.

Unfortunately, that's about the only TX feature that *did* work. For no apparent reason, the digitizer suddenly went crazy. Then the buttons wouldn't work. Finally, the TX froze up and the power button just plain quit.

I went to the Palm website again, looked up the directions and did numerous hard resets. Each time, the TX would work for a while, then the digitizer would go crazy, it would freeze up and the power button wouldn't respond.

Since I'd had the TX for less than two weeks and was getting nowhere, I called Palm's Customer Support department and spoke with a technicioan. In addition to her decidely broken English, the Palm technician was so rude and unhelpful, I decided on the spot to return the TX for a refund instead of a replacement.

In contrast to the Palm technician, Amazon's customer service representative couldn't have been nicer and he made the return of my obviously defective TX virtually painless.

Because I am an ebook author as well as a regular ebook reader, I own several wireless reading devices, the first of which was a NuvoMedia Rocket that I purchased way back in 1998. So, as I advised the Palm technician, it was not as if I was a stranger to handheld devices.

Personally, after using my Palm Zire 71 for so long, I've come to love the Palm's display, speed and agility.

My old hp jornada, in comparison, is glacially slow, loses its data whenever the battery goes dead and won't sync with my Windows XP. OTOH, the jornada's built like a tank, it functions as well today as it did out of the box and resetting it is a breeze.

Based on my experience with the TX as well the reviews I've been reading here, there and elsewhere, I've concluded that Palm's quality control and customer suppoort must have gone to hell in a handbasket. And, since every other TX appears to be a lemon, I've been left wondering if that technician was so rude because she was sick and tired of fielding complaints about it.

Since I liked my Palm Zire 71 so well, I've ordered a brand-new silver Palm Zire 72 instead and am hoping I'll have better luck than I did with the TX.

I liked the TX set up and features. Unfortunately, if you can't access them, it's a paperweight. The screen I got was touchy from the beginning and the digitizing function didn't help. Palm does not sell the replacement digitizer screens separately, and sending the product in for replacement was going to cost more than I paid for it. I couldn't get the screen from any other vendor, like I had done for my Palm E2. Eventually, the screen just stopped working and I couldn't fix it by hard reboot or anything. I have to get something else now, which is a shame. Before you buy this one, I would recommend reading the tech support pages off the Palm website. When I went there with my problem, I found I was in good company as many others had screen problems. I wished I had read them before I bought, but my previous Palm had been very good.

I've bought Palm/Handspring products for years and never had a problem with a unit not working right out of the box. This time around, the first two units shipped were defective. I really like the product, but getting one that worked was a frustrating experience: 9 hours of charging 3 units, another hour fiddling with installation, two trips to the UPS office for the returns, and about 3 weeks to finally get one that worked.

This product does everything a need and it is very easy to use. Much better than my previous PDA. Holds all of the medical software I need and keeps all of contacts and calendar information in an eash to access format.

I was planning on going to nursing school right away.. but pushed it back to a couple years from now... therefore i havent really been able to use the Palm.. But im going to hold onto it bc i really like the style, its really easy to use, i love how i can download a ton of programs onto it! I wish i could give more information..

I have a separate review for the Palm TX Handheld, so I will just review the Hard Case.

If you're getting this case with the Palm TX, then you'll find it to be just okay.

Pros:
- definitely protects your TX from hard impacts. Mine was in the case when it fell into the basement floor and the case fully protected my TX. The case had two dings on it, but my TX was safe inside.
- the top lid folds all way back and provides a unique way of holding the PDA. It's not uncomfortable.

Cons:
- there are no cut outs for quick access to the hotsync port, SD card slot, headphone slot, power switch, or stylus
- the plastic latch that holds the case closed will wear out after a while

If you'e looking for a better, more solid case, I'd opt for the Saunders 00497 RhinoSkin Aluminum Hardcase for Palm Tungsten TX/T5. I used this for my T3 and the latch never wore out and it protected my T3 from countless falls.

This palm has a faster operating system than my old one and came with a hard case which was much more durable overall much greater speed and was very easy installation, if you enjoy a palm this one is a keeper.Palm TX Handheld with Hard Case

I purchased my Palm TX a week ago. It arrived here with lightning speed, so kudos to Amazon. The problem is, it was defective!! Every time I searched for our wifi at home, the screen went blank and the Palm froze up completely. I had to soft reset to get it functioning again. I chatted online with Palm's tech support, and they wanted me to purchase additional software, which they *hoped* would solve the issue. When I refused to pay for software that may or may not work for my brand new product, I got switched to phone support. It only took them 2 minutes to realize that my Palm was defective. I'm returning my Palm with the crazy optimism that the next one will work. If not, I'm exchanging it for a Nokia n810!

I needed this particular PDA for school. It was a great price and a case to boot. LOVE IT

I am forever loving the TX. It has everything I want.

I bought this pack because I wanted the hard case. After have a very tight magnetic lock protecting the TX, in 8 months the lock is loose and not effective.

I use it for business and I have the hard case. Expect your palms top power button to fail in about 1-1.5 yrs of owning. this has happened to 2 purchased palms and 2 that the company has repaired for me. The customer service is ok, you have to pay $30 to ship your palm if you need it back for business right away and it still takes 5 days. AFter 3 yrs of the same problem. I am done with the palm pilot.

This is in fact a great deal, where basically you are getting a Palm TX with a free hard case. I'm still getting used to the TX, which seems similar to a E2 but with extra connectivity.

In terms of the hard case, I have noticed the following:

Pros:

Good deal (case basically free).

Pretty burnished steel finish.

Case closes nice and tight, stays closed even if dropped - but don't test this unnecessarily ;-).

Cons:

Case bulkier than that of E1 (still fits in pocket, but fills the whole pocket).

Inferior case design - no access holes for any of the following: on-off button, stylus, hotsync & recharging cables, memory card, earphones etc. This means that to pull out or return the stylus, for example, you have to have the case open and lift the TX up out of the resting position, or if a cable or earphone is connected to the TX the case has to be open, and the unit cannot be resting flat in the case. This was not so in the Palm E1 case, which had access holes.

The item arrived extremely fast, even when I selected the free shipping, perfect state and as described, definitely, a great transaction.

Palm will not support its product if you try to install it or synchronize it with MS Windows XP Media Center Edition (MCE). I was unable to make it work, despite the varied fixes I found on the Internet. The Palm technician was NOT helpful, except for the fact that midway in our conversation he said that Palm did not support MCE installations. Palm claims compatibility with Windows XP, but it will not support XP with MCE. Thank goodness that Amazon is willing to let me return my Palm TX, so I'm not out any money. But thanks to Palm's refusal to mention MCS incompatibility, I am out 100+ hours trying to make this work, along with the hassle to both Amazon and me for having to deal with a return. Beware! Bravo, Amazon. Pooh-Pooh, Palm.

The product arrived on time and in good condition. Getting it totally functional was another thing. I.E. You need to load additional software to get it to sync with outlook. The doc that comes with it doesn't cover much and you need to hit the web page and hunt for info, that I did not find easily. Even opening the hardcover was problematic - I almost broke it trying to figure out how to open it. ANY doc with simple instructions on how to open (pressure from the sides till it pops, then to close it slide it together), not just close it would help.
Overall I am pleased with the product although not pleased with the documentation on setting it up and getting it totally functional.

When I purchased my Palm TX, I read a few negitive reviews but paid little attention because of former good experience with the Ziar. Near the end of my 90 day warranty, the light went out. After several days working with customer support, the device was fixed. However, when it came back, the button for the calendar brought up the address book and vis versa. It worked fine for another several months. However, I have not had it a year yet and once agian the light went out. Now it is no longer covered and I am out the cost of the device and the hard case that isn't any good with out the device. I would not buy another Palm. If you do, you really should consider paying the extra money for the extended warranty. But if you are going to invest that much, you might as well buy a Blackberry or something else that is more reliabile.

Palm tx very good; hopefully it will last longer than the several Tungsten 2E's that I have owned. Hardcase for the Tx does not fit tightly around pda. PDA bangs around in it when carried in pocket. I just bought the Rhinoskin case;lined, tight, useful plug-in cut outs. Better than Palm's hardcase.

Palm TX is great for the programs I need in my MSN program.

The only issue I have is that the Hardcase is cheap plastic and will not close. It's also cumbersome because to turn on the Palm you have to flip the palm out of the back of the hardcase - I would recommend a soft case or an upgrade from this hardcase

I purchased this for my daughter who is in Nursing School and she don't know how she lived without it for so long. And the fact that it comes with the hard case helps keep it protected.

Purchased this for my wife, as a replacement for an old Handspring Visor, after reading both positive and negative reviews here and with the realization that Palm may not be around much longer. Have thought about the Treo before but decided against it for various reasons. Too bad Palm isn't doing so well with their smart-phone sales and it is a pity they seem to have largely abandoned development of their organizers. It's somewhat understandable, though, in light of digital device convergence.

She now much prefers the bright color screen over the old unlit, black and white LCD of the Visor. We set it up for 802.11 wireless in our home network but doubt that will get much use due to the limited browsing capabilities. It has more applications that she will probably care to learn.

After the initial syncing with her work desktop, the TX failed to sync again due to the (third party?) Documents-to-Go conduit (or application) hanging, apparently in an infinite loop. Canceling the sync didn't work requiring us to terminate the application under Windows. After trying a couple of different things, and searching on Google, we were finally able to make synchronization work by disabling Documents-to-Go. This seems like a known problem and is ashame for out-of-the-box behavior. We were also dismayed with the USB cable as the portion which fits into the TX does not have any release buttons and must, apparently, be removed with enough force and in such a way as to cause concern and fear of bent pins. So far, though, the USB cable and pins have survived so maybe the concern is for naught. Still, release buttons would have been nice. Finally, the case that comes in this package seems poorly engineered - with a closing clasp/method that looks prone to being difficult to work and wearing out.

Here's the breakdown:

Pro:
- Bright, colorful screen
- Easy to use Palm OS and applications
- Many applications
- (Relatively) new technology and hardware
- Rechargeable battery
- 802.11

Con:
- Battery is not user replaceable
- Case clasp is difficult to work and will likely to wear out quickly
- USB cable has no release buttons making removal difficult
- Software (specifically, Documents-to-Go) is buggy out of the box, causing hang
- 802.11b instead of 802.11g
- Limited browser and screen dimensions for browsing
- Most unfortunately, I fear Palm probably won't be around much longer

I decided it was time for an upgrade from my Z22 to a palm pilot with more features. First I bought a Tungsten E2 at an on-line store and it turned out to be defective. I returned it and got my money back and went to a local Best Buy and bought another one. It too turned out to be defective. Both of them had the same problem. They would not respond to the stylus when I'd 'click' on an icon. Sometimes I'd click on one area and another program would open.

After talking it over with a friend who says the Palm is a great product that he has used for years and thinking I'd just been unlucky, I decided to give it one more chance and bought the more expensive Palm TX.

The TX has the same problem. But sometimes it works and other times it doesn't. Every time I turn it on I'm not sure whether or not it will work. And it seems to not work more often that it does work.

The bottom line is that I like all of the features the TX offers but I can't recommend the product based on my experience.

Great Product. I am a fan of Palm - have been for a long time. The hard case is a must, the case will allow the device to live through falling on concrete. Minor gripes - you cannot plug in ear buds with the hard case closed, surfing the web isn't as easy on the palm as it is on the I-phone (but it does work well considering the screen size), I had some minor problems getting the bluetooth to work with my cell phone. If you like the Palm platform you will be pleased with this device.

After using WindowsPC handhelds for years I thought I would try Palm to see how it compared. I wanted bluetooth capability so it gave me an excuse. It's a little more basic and feels more solid than my HP IPAQ but handled all of the tasks equally well.

I miss the explorer and stylus press-and-hold edit of the MS system but can learn to live with those differences

Palm TX Handheld with Hard Case I have used Palm products for some years. Until the Tungsten T with flash memory, I had nothing but problems. My Tungsten T has perform extremely well over the last several years, but started to had problems. I decided to get the Palm TX, but I was having a lot of apprehensioms about it. So I purchased the Palm TX from Amazon which included a hard care. The price was lower than Palm's. So far it has performed extremely well. I am still working with some of the features my Tungsten T did not have. I believe this is going to be the best Palm PDA I have owned.

After 4 1/2 years of use, my Palm M125 was getting a bit long in the tooth and slightly unreliable. Since I largely used it for reading e-books (thanks, Mobipocket!) I wasn't that interested in replacing it with a Treo/Crackberry/iPhone.
Instead, the Palm T/X impressed me with it's very large and clear screen, PalmOS compatibility, memory and speed - as well as it's use of SD Cards.
Upgrading was as simple as installing the upgrade Hotsync software and sync'ing up the T/X. Everything I had on the M125 came straight across.
The screen is perfect for reading while indoors or at night, although a bit dark out in the sunlight - I haven't found a contrast control if there is one.
With it's speed and larger interface, I've also started using the TX as the PDA it was designed to be, actually using the calendar software and other functions. This ability to do other things, as well as it's ability to import books directly from my computer, were what decided me to go with it over the Kindle - since it appeared I'd have to pay Amazon for the privilege of reading books I'd already bought.
The included Wi-Fi has worked perfectly and has been very useful in testing against wireless routers, as well as the odd spot of e-mail checking away from home. Be advised that Wi-Fi will use up the battery power at an accelerated rate. I recommend getting at least one additional charger (home/work) and although I haven't gotten one myself, consider getting a car charger as well.
While the hard case was actually working out better than I had expected, I did buy a Rhinoskin case for my TX, and I'm very happy with it as well.

Amazon advertized this as a bundle with $40 worth of EXTRA accessories, but the standard flip-case is simply replaced by a bulky plastic case.

Palm refused to be responsible for the missing flip case. They claimed it is Amazon's doing and by the way they do not sell those flip cases separately.

First time PDA owner. Researched and chose this from existing high reviews. Holds every piece of info you want it to, including documents, music(not my intended use), contacts, special dates(with reminders), memos or notes on the fly. Check email with WI-FI, Ok for simple web surfing. Extremely happy and would recommend the Palm TX to anyone.

This is invaluable to the nursing student. You have at your fingertips access to drug list, assessments, diagnosis, dictionary etc. It was a little difficult to operate all of the features because of the lack of a detailed manual. I needed a friend from my clinical group who has one to load it for me. I still have not figured out certain features and how to operate them.

Having owned three other Palm PDAs in the past, I was excited at the prospect of the speed, capacity and display of this machine. Only one problem...it continually lost its digitizer register and I would have to do a full reset to realign the machine...a warm reset wouldn't do it. As usual, Palm technical support was hard to reach and useless when I did reach them, and the online help was only useful if you asked them about things they'd dealt with. After going through the reset/reload routine five times in three weeks, I gave up and sent the thing back.

I am so pleased with how well the TX runs all the programs I have. The TX is most certainly the best PDA I've ever had.

The palm tx was just what I was looking for. I am a pharmacist and I was tired of looking in multiple places for information. Now I have it all at my fingertips. With a few programs loaded on the pda, or using the wifii I can find the answer to almost any question with a few taps of the stylus. I also travel with it to reamain in e-mail contact.

The TX is superior to the Zire 72 I used to have, and overall is a very good product for a fair price. I'm only disappointed with the internet access. For example, the screen size is perfect for videos, but the TX does not open YouTube videos. Also, it would be great if it had a mic so that I could use Skype.

great product, except hard case is too bulky to carry in my scrubs pocket at work

I had a Palm Zire that was starting to act up, so I got a T/X. It is much better and I like to be able to use MS Word and Excel. The case that comes with it is just fine. Some small problems getting good with Vista, but it all worked out. Getting on the internet was good, too. I didn't have to carry a heavy laptop on a recent trip.

I am very pleased with this product, I have owned several Palms in the past with the last one being the T-3 and this one out performs the previous palms hands down. The case is the same as I had purchased with
the palm V so I was quite familiar with the case and it is perfect.

I was even able to get a previously purchased wireless keyboard to work with the Palm TX that would not work with the T-3.

My only but, is that the screen when accessing the internet does not
format for better viewing to which I am researching for an solution.

The palm TX worked as expected. The hard case, however, was the cheapest thing I've ever seen. The case is just "metalized" plastic and the latch is hard to work. After two weeks the latch finally broke and now the case will not stay closed. Very disappointed in the case. Just buy the handheld and forget the bundle.

I purchased a LIFEDRIVE from Palm and I was immediately thrilled with it and I rated it 5 stars. I purchased a metal protective case for it and I purchased a special remote alpha/numeric keypad. I thought it was the greatest of all the Palm devices I had ever purchased! Having left a positive feedback on this purchase I am no longer allowed to make any further comments for this specific item.

But now I have lost ten years of vital data. The LIFEDRIVE was defective. I had been buying Palm products every since they had a memory of only half a megabyte. Now I have lost all personal and business information that I acquired over all these last ten years. And when I call them for help they demanded money to simply look into the problem saying they would not be responsible for the cost of any lost data.

I highly recommend this PDA unit to anyone, especially those thinking about, training as, or even working as a physician. As a 2nd year medical student, I was aware that going into clinical rotations I would benefit from having a PDA. As a result, I conducted some very extensive research into what brand, type, etc. PDA I should purchase. I wanted one that would be quick and easy to use, as well as have a plethora of medical software available. After weeks of research, the Palm TX stood out head and shoulders above all the other PDA systems. As a bonus, the majority of medical schools require or give the Palm TX to their incoming students. You can get pretty much any medical text for the palm, a number of extremely valuable references, and access the hospital systems via the WiFi. Their are also wonderful patient trackers - which, believe me, make life a whole lot easier on the wards! - and their are also a number of free medical programs offered for the palm (ePocrates, Diagnosaurus, etc.).
I can also watch video lectures, review class powerpoint slides, make or review notes typed in Word or Excel format, view PDF versions of textbooks, flip through electronic flash cards or do subject specific questions. All of this while waiting for the bus or to see a professor! Not to mention the personal organization tools that come with the TX. As a future physician, time is precious and always short. Give yourself more time by keeping your schedule and the ability to study with you at all times. Their is nothing more impressive to a professor or attending than someone who can answer all their questions because they reviewed the material right before rounds, the surgical room, etc.

The hardcase is terrible, don't spend the extra money. Hard to close always, now latch is broken (flimsy) and it won't close at all. Difficult to use in hard case as you can't reach the stylus or power button. Too bulky to be comfortable in pocket and the case fits TX poorly, so rattles (loud) in your pocket.

This gets two stars (not less) only because I like the TX as a personal organizer. I need a bigger screen and don't want to pay for a data plan (already paying enough for the cell phone). But if you wan't to really do much of anything on the Web, get a different product, most websites are barely readable if they download at all.

I've had Palm products before but this one is terrific. In one case, I have over two hundred novel and 20 full length audio books. I can carry music, pdf files and word documents. Of course much of this is on the removable memory cards. It doesn't crash like my other Palm did and still has the features I needed for work. I would have liked it to have a microphone but it still has notepad and that is fine.

I purchased the TX as a replacement for my ailing Tungsten T3. The TX instantly captivated me with its brilliant screen. Even on the lowest brightness, the scree was brighter than the T3. The wi-fi is nice, but a bit dated and slow. I don't find that I use it much. I use the Wi-fi primarily to do cableless synchronization with my desktop computer.

The price is high if all you are looking for is a basic PDA. However, I read a lot of MSOffice documents using "Documents to Go". I had the version 9 of Documents to Go which is a big upgrade from version 7 that comes with the TX. In addition, I use the PDA for viewing multiple versions of the bible on the same screen. You can only do this effectively with a large screen.

Unfortunately, the TX uses a much slower processor than the T2 and was noticeably slower when changing between applications or doing searches.

I don't use the case that came with the TX. I opted for the Rhinoskin case which fits the TX like a glove!

Bottom line: This is a solid PDA for those looking for a big screen. However, the price is too high if a big screen is not a driver.

Third unit. 1st wouldn't get past the CD install stage, 2nd bricked completely (battery issues), 3rd remains to be seen. Don't want everything on my cellphone. I've used Palms for 10 years but may go back to paper. Device has lots of capability but quality control is gone. Palm only cares about the Treo anymore. And Palm customer support on #2 above informed me re: serial number - despite my registering my Amazon "new" purchase in 10/2007 - that the unit was actually registered (!) before in 5/2006. So I got an "open box" old refurb unit, not a new one. Not even close. Lesson to be learned there about both Palm and Amazon. With these toys it's really "buyer beware".

This thing is always in my pocket and I constantly use it for:
- keeping track of apointments and sync with Outlook from anywhere (needs a wifi connection, or a sync cable)
- read and answer e-mails (wifi)
- read .pdf documents. high resolution and landscape mode of the screen make it easy (well, as easy as it gets on the size of the screen) to read papers the way they look on a page.
- jotting down notes
- listening to mp3's
- show my digital pictures to friends

I have not had any glitches, failed syncs, errors.

I like the Palm TX. But I am very unhappy with the hard case. It does not clasp. You have to flop the TX around to turn the unit on or get the stylus out. In hindsight,I wish I would have purchased Palm TX Handheldthe rhino skin instead of the hard case.

I chose the Palm TX primarily based on the reviews, and it doesn't disappoint. It is relatively easy to operate, the screen is big and bright, and I've had no problems after 6 weeks. I use it primarily for medical reference and some games & movies while traveling. The WiFi connection worked flawlessly. My only tiny dissatisfaction is with design of the hard case, which doesn't have cutouts so that you can charge the Palm while in the case (useful if your cats are traipsing about on your desk at night!). If you can get a good deal on the Palm TX by itself, you might look into one of the other cases available. I had a Rhino skin on my old PDA, which I liked very much. But all in all, this is a very good value.

Have had several Palm devices over the years. This is the best. Works great no issues at all to date.