VTech 6032 DECT 6.0 Cordless Phone with Digital Answering System and Caller ID

The phone looks awesome - and that is where is stops.
Had this phone fro about 2 yrs - and after 2-3 months of having it - it started malfunctioning
1. The phone would drain the battery - replaced battery 4 times and on my 5th one
2. The phone disconnects itself
3. Initially the sound quality was good - now it sucks - and people at times can't hear me

WORSE OF ALL - and this is how I judge a company - EXTREMELY POOR CUSTOMER SUPPORT ! The company knew that this phone had issues since the very beginning but they don't acknowledge and don't want to do anything about it. 30 to 40 minutes to get to speak with a representative. Stay away.

I will NEVER purchase a vtech phone.

Love this phone so much I'm buying another. The reception is incredibly clear. We can walk throughout the house and yard with it. Only issue is that there is no wall mount for it.

I bought this phone in 2007 for work purposes as I work from home with a separate line. The DECT 6.0 was a big influence on my purchase decision. My biggest complaint is that it does not hold a charge at all. This is not just annoying but embarrassing as I use it for work. It used to give a warning beep at least when the battery was running low but now just cuts off. I now can barely use it for 1/2 hour at a time. It doesn't make me look professional to say the least. Any attempted use of speakerphone results in sudden death. The sound quality is not great and I have actually had interference from another person's call on the line once (I am also using Vonage for this line so I'm not sure if that's the phone's fault?! I thought that's what DECT was for though). I've ordered the replacement battery and if that doesn't sort it out will be replacing it but I'm not impressed with vtech based on this. Sounds like a known fault with this phone and I hate waste!

This phone is so bad its almost funny...its not funny though it makes me want to pull my hair out actually.

its not clear at all, like I cant figure out how to turn the volume down, if its even possible, or turn the ringer off. so it wakes my baby up all the time. when I press the numbers there is a delay, like it takes 2 full seconds to press each number. so annoying. and after I use it, if I don't go put it back on the charger within 2 minutes or less, it wont work!

DONT BUY THIS PHONE! now I have to go find the time to go get a decent one.

When the phone rings, it is incredibly loud. If you let the answering machine pick it up, the loudest volume on it is incredible low. (very frustrating). Sometimes when people call, I can't hear them well. Sometimes the same person, calling from the same phone can be heard fine. This person is not talking quietly either. Very frustrating. Now it is not holding a charge for 20 minute conversations. I'm shopping for another one now.

I like this phone a lot. It's very sleek and flat but as far back as I can remember (I've had it for a couple of years) the battery has been terrible. I can't talk on it for more than 30 minutes without it going dead. I had been trying to refrain from buying a new battery since it's $24.95 so I finally just bought a new phone instead of paying for a battery.

If I could give this phone zero stars I would. I typically buy VTech phones and have never had a problem with any in the past. I really liked the look of this phone, but too bad I can't actually use it. The battery lasts about 15 minutes when you're on the phone. You have to place the phone directly back on the base after you use it or you won't be able to answer another incoming call because the battery dies whenever it's not on the base charging. I was going to call VTech and demand a refund, but it doesn't even seem worth it. I would NEVER buy another VTech phone again!

When i first got the phone, the directions stated to charge each phone for 12 hours before use. So I did just that. For the first few months we noticed that the phones would die if you left it off the base for more than an hour. After about 6 months, we lost one of the phones in the couch for awhile, found it, and put it back on the charger but it won't come back on at all now. After a year we only have one handset that will charge but you can only talk for about 20-30 min before it dies. This is by far the worst product I have ever purchased. I will never purchase another vtech product as long as I live. I don't care if it is a vtech door stopper; I just do not trust their products anymore.

After a few months of use this phone does not hold any charge at all. What does that mean, as long as it's not docked you wont be able to take any calls...

I am looking at another phone right now. Very disappointed...

The phone worked well at first. I was very pleased and bought 2 more phones for family. But after about 1 year use it fell apart. The battery is useless and only lasts a year. After that you need to buy another battery which is very hard to find. I had to order it online. Recently the phone has been dropping calls and I must replace the phone. As for the other 2 phones I purchased I am waiting to see. They aren't a year old yet. Good phone for one year.

There are very few things that I can say badly about this phone.

The phone looks amazing, the sound quality is excellent, it's very user-friendly, and intuitive.

This phone was purchased last Christmas as a gift. Since then, the phone has performed wonderfully up until very recently. The speaker is losing connection inside the phone to the board, and it crackles. When using the speakerphone, it crackles constantly. Often, when dialing out, the speaker freaks out and you can barely hear the party on the other end. I'm not sure if this is overall workmanship, internally, on the phone. It may just be a fluke with my phone.

Either way, this phone has been my baby and it's honestly the best phone I've probably ever had. If it worked consistently it probably still would be at the top of my list.

I purchased this phone a couple months ago and it is horrible. The battery doesn't last through a 30 minute phone call. It constantly dies and has to be replaced on the charging base. I ended up buying a regular phone that plugs into the wall because this one is basically junk. I'm going to do my research and purchase a cordless phone that works. I do not recommend this phone unless you can afford the purchase of new batteries every month.... as other reviews point out, it's pretty, but doesn't hold a charge.

I'm writing this review on July 27, 2008. I purchased this phone on July 30, 2007 and have been unhappy with it for the last four months.

The phone has developed a habit of losing it's connection to the base. When the phone is picked up from it's cradle and I press the button to talk, there is no dial tone. The handset will read "searching for base" or "unable to connect." I must unplug the phone then plug it back in to be able to dial a number or speak on the handset.

At first this behavior was intermittent, maybe once a month. Now it happens every two days. This is unacceptable in any phone made in the twenty-first century.

Today I am buying a new phone. It won't be Vtech.

BEWARE.

I just bought this cordless like a month ago and all of a sudden it stops ringing on incoming calls.... for no reason. I called the customer service line and they told me that there might be some sort of electrical device thats interfering with the phone. The only thing I have close to it is an ordinary fan 3 feet away. I know the motor in the fan outputs low level static and EMP but I mean come on. A FAN?! ARE YOU KIDDING ME?! I still refuse to believe that thats the problem. Please i hope not....

I purchased this phone/answering service essentially for the voicemail since my old answering machine was no longer reliable. So far, I am very pleased with the quality of the voicemail function. The sound of the recordings is clear, it is reliable, and easy to use. The audio on the phone itself is not quite as stellar but is good enough for my purposes ( I generally use my other phone for longer conversations).

This phone has a bug. Sometimes when you answer it the battery drops to zero and you can't talk to whoever has just called you! And you can't call them right back because you have to wait for the handset to charge again. Also, you can't take the phone off it's cradle for any amount of time, like if you're expecting a call, without the battery draining within about 5 or 10 minutes. Customer support is non-existent.

Sound is just fine though.

The phone has an absolutely horrible battery. It has a total talk time of about an hour. And even if the phone isn't being used but is out of it's cradle it will promptly die within an hour. Don't waste your money on this phone!!!

I purchased this phone based solely on its "sex appeal." I buy a great many things that way. This is a very sleek, cutely, cute design...however...don't we want a phone that works?

I plugged it in and left it for 24 hours charging. The main base did not charge one of the phones at all in 24 hours. The second base did charge the phone, but in trying to program it, the buttons did not work the way the manufacturer suggests they should.

I tried to set the time and date stamp an easy first thing to do, you would think, but no...I get the directory which is empty. I repeatedly push the "menu/select" button and nothing...it shows me an empty directory...

I am pretty savvy with electronics, but after an hour of screwing around with both phones and still not getting the desired result...well, here I am on Amazon shopping for a new phone.

The phone is easy to use, very clear, loud ring but the battery is awful. When the phone is on the base it always shows that it is charging, so I left it off the base (without using it) and the next morning the battery was completely DEAD! I did it again a few days later and the same thing, DEAD. So, if your phone is not in use, you must keep it on the base.

A well engineered product with cell phone ergonomics. 'Thumb' buttons resemble the look and feel of those on a Motorola Razr. Battery status indicator does as well. After charging it up for over 8 hours before calling out I found no problems with the batteries whatsoever. Figuring battery quality may be a problem over time I purchased a spare one on e-bay ($4) just in case. Also glad to see the frequencies used are below 2GHz. In Florida in sprawling one level homes built like concrete bunkers, cordless phones with frequencies over 3GHz don't seem to penetrate solid walls very well (the 5GHz phones were useless and the 2.4GHz units are suspect since 2.45GHz is the standard frequency of a microwave oven). All in all a good unit and I plan on buying more.

I am an owner of another VTech cordless phone so my expectations were high regarding the technology and this phone is living up to my expectations.
I give it a 5 star rating.

Doressia Chambliss

This phone has NEVER worked well since I got it. The reception is poor. It drops calls all the time. The phone has soo much static, and voice conversations are broken up. I tired both handsets and they both are terrible. It has a nice feel but the phone DOES NOT work well at all.

Do not waste your money!!!!!!!!!!!!

This is a great phone. All features are user friendly and it does not interfere with your wireless computer link. Ringer is loud enough to hear all over the house. That was one of the main reasons for this purchase.

The phone is sleek and beautiful to look at and has all the options I needed. However, the battery life is pathetic. 12 mins after taking the handset off the cradle it beeps for low battery. One battery like this I could excuse, but it happened with all 3 of my hand sets. VTech needs to improve battery life as none of my batteries held a charge. Pathetic.

Slim phone. Digital answering machine. Phone book. Loud speakerphone.


I haven't used the phone that much but the battery is really really bad. I left it off the base for 24 hours and the battery has been depleted. My old old panasonic cordless would last at least 3 days before reception was choppy. I did follow instructions and charged for 16 hours, i charged for 25 hours.

Not wall mountable!

The sound quality is very, very good. I've been using 5.8 GHz, 2.4 GHz and a long time ago the 900 MHz cordless phones and there does not seem to be any comparison. The DECT 6 produces superiorVTech 6032 - Cordless phone w/ call waiting caller ID & answering system - DECT sound quality. I can actually use my land line now for making calls without the annoyance of static interference.